Delivery & Returns
Please email all enquiries via the contact page along with your order number.
- Tracked Standard Delivery on all UK & Ireland orders
- USA Orders delivered via Tracked Delivery ( this delivery option is purchased in the Shipping Section of the Checkout )
- Please ensure full address for delivery is supplied
All Orders with Free Delivery have a delivery time estimated 10 Working Days From the Date of Order -please note we count the following working day after the order is placed as the 1st working day.
* not including Sat, Sun and Bank Holidays
- Tracked, Standard Plus & Express Delivery are assigned their own Specific Delivery Times depending on the Delivery Service Purchased
28 Day Return Policy
We hope you are happy with your purchases from Rustic Country Crafts, however if for any reason you are not, we can offer an exchange or full refund on any item as long as it is returned in its original packaging and in a saleable condition within 28 days. Please return to: Rustic Country Crafts 75a Old Ballyrobin Road, Muckamore Antrim BT41 4TJ
Returning an item / items
By Post - ( to address - Rustic Country Crafts 75a Old Ballyrobin Road, Muckamore Antrim BT41 4TJ )
We recommend sending your return via - Royal Mail First Class Signed For or Parcelforce - as the safest and fastest way to send your return.
If using Royal Mail, Parcelforce or other to send your return you will have to pay all postage costs.
We will endeavour to process your refund in 10 working days upon receipt of the return